SUPPORT

Need a hand with the heist?

Send us the details and we’ll help. Support is available in English, Spanish and Portuguese; messages in the other in-game languages are also welcome.

Gameplay or controls

Tell us which route you were playing, what you swiped and what happened. A screenshot or short screen recording is especially helpful.

Purchase or restore issue

Use Restore Purchases in the app first. If the entitlement is still missing, contact us with the product name and Apple receipt date. Never send full payment-card information.

Crash or visual problem

Include your iPhone model, iOS version, selected route and the point in the run where the issue occurred. This helps us reproduce the problem quickly.

Feedback and accessibility

We welcome ideas about readability, difficulty, motion, sound, controls and accessibility in any of BunBandit’s ten supported languages.